Policies & Payments
DDC strictly applies international standards for market research practices, adhering rigorously to procedures specific to market research standards.
Privacy Policy
- Strictly adhere to Marketing & Social Research Code of Conduct
- All authorized projects require an NDA to be signed between the Client – DDC and any third parties (if applicable).
- All projects require an NDA to be signed between DDC & respondents or interviewees or any third parties (if applicable).
- All full-time & part-time staff of DDC are required to sign NDAs to ensure confidentiality in operations.
- Strictly apply international standards for market research
- All activities are conducted according to international market research standards with a high commitment to confidentiality.
- All staff are thoroughly trained on the importance of confidentiality in market research.
- The Quality Management Director supervises periodic & random checks of compliance with confidentiality.
Payment Policy
DDC applies flexible payment policies to ensure that projects are conducted promptly without procedural barriers delaying project progress:
- Payment Terms
- Payment after report submission: 100%
- Payment before report submission: 50%
- Payment after report submission: 50%
- Payment by stages: Payment is divided into several installments based on project completion stages: 50% upon signing the contract, 30% upon submission of preliminary report, and 20% upon project completion.
- Payment Method: Payment via bank transfer
Service and Warranty Policy
DDC is committed to providing all raw data, tabular data, interview recordings/evidence, as well as quality control reports to clients to demonstrate transparency throughout the project execution process.
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- Mplaza Building, 39 Le Duan, Ben Nghe Ward, District 1, Ho Chi Minh City
- 0986 287 226 (Ms. Hà)
- hello@ddc-global.com